Overview of ISO 9001:2008 (Webinar)

Duration - 1.5 Hours

Course Description

BSI’s “Overview of ISO 9001:2008 Webinar” discusses how management can support and optimize an ISO 9001:2008 process-based quality management system.  Participants will receive a high-level introduction to the 5 clauses of ISO 9001:2008, the steps for implementation and the registration process.  The webinar includes exercises, and participants are encouraged to ask specific questions about quality management systems, or ISO 9001:2008, as they apply to their organizations.


Learning Objectives

  • Understand Quality Management Principles
  • Understand How ISO 9001:2008 Helps Organizations Operate their Businesses
  • Learn How Management Is Expected to Support ISO 9001:2008 Implementation
  • Recognize the Basic Implementation Steps
  • Learn How ISO 9001:2008 Implementation Impacts Day-To-Day Operations and Customers
  • Understand the Registration Process
  • Understand How to Quantify the Investment in a Management System

Course Materials

Students receive course materials including:

  • Copy of the presentation slides

Who Should Attend

  • Managers involved with the implementation of ISO 9001:2008
  • Anyone who may be involved in either the support or actual implementation of ISO 9001:2008
  • Senior management interested in implementing ISO 9001:2008
  • Managers or other personnel new to their roles where operating a quality management system is required

Prerequisite
This webinar is an introductory course designed for managers with no previous knowledge of ISO 9001:2008 or quality management systems.

Digital certificates of attendance are provided at the conclusion of the course.

Next Steps

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Training offered outside Canada